Office Manager - Thunder Bay

Weed Man Thunder Bay is looking for a responsible, organized Office Manager! Do you think you'd be a good fit?

Reporting to the General Manager, you will be responsible for managing the customer service department, while also performing all administrative functions. You will ensure your small team is meeting our exceptional customer service standards at all times. You will be involved in all aspects of accounting and payroll, as well as budgeting and financial statement analysis.

Responsibilities 

• Recruit, train, supervise, assess and coach Customer Service Representatives to not only meet, but exceed, customer service requirements for new and existing customers
• Ensure the daily administrative functions are completed efficiently and accurately
• Process payroll on a weekly or biweekly basis
• Effectively manage the accounts payable and receivable function
• Participate in the planning, development and execution of the company’s strategy for the future development of the department
• Perform related duties and responsibilities, as required, to meet company objectives

Skills 

• Strong leadership and interpersonal skills
• Excellent oral and written communication skills
• Advanced problem-solving, organizational and multi-tasking skills

Qualifications 

• Expert knowledge of MS Office
• Professional appearance
• Ability to work in a team environment
• Ability to work in a results-oriented environment

Education 

• Post secondary education is preferred

Experience 

• Extensive experience in sales or customer service 
• 1-3 years experience in a supervisory role is preferred